Last updated: 19 October 2026
Echoes Property Works is the trading name of Echoes Maintenance Ltd, a company registered in England and Wales. This notice explains what personal information we collect through this website and how we use it. Questions? Email hello@echoespropertyworks.co.uk.
What we collect
When you ask for a quote, we collect the details you give us: your name, mobile number, email address (optional), postcode, the service you need, a description of the job and any photos you send.
How we use it
Only to reply to your enquiry, give you a quote, arrange and carry out the work, and send any related messages such as invoices or reminders. Our lawful basis is taking steps at your request before entering into a contract, and performing that contract.
Who we share it with
The quote form is delivered to our inbox by FormSubmit, an email delivery service. If you contact us on WhatsApp, WhatsApp handles those messages under its own privacy policy. We don't sell your information or use it for anyone else's marketing.
How long we keep it
Enquiries that don't go ahead are deleted within 12 months. Records of work we carry out are kept for up to 6 years for tax and warranty purposes.
Your rights
You can ask to see, correct or delete the information we hold about you. Email us and we'll respond within one month. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
This website doesn't use advertising or tracking cookies.